7c333's Privacy Policy

2.1 Registration & Identity Information

When you create an account at 7c333, we collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Mobile number and email address
• Password (stored in encrypted form — never readable in plain text)
• National ID card or passport details (required during the identity verification process if needed)

2.2 Financial Transaction Information

The following information is recorded during deposit and withdrawal processes through Bangladesh's mobile banking services:

• bKash, Nagad, Rocket, or Upay account number (partial, stored securely)
• Transaction amount and date
• Transaction identification number (transaction ID)

No complete financial identifiers are stored on our servers. Transactions are processed through a payment gateway.

2.3 Technical & Usage Information

Information collected automatically while using the platform:

• IP address and device identifier
• Browser type and operating system
• Session duration, pages visited, and click patterns
• Data obtained from cookies and similar tracking technologies

2.4 Communication Information

When you contact support via our live chat or email, your messages, complaints, and conversation records are stored securely. This information is used to improve service quality and resolve disputes.

3 How We Use Your Information

7c333 uses the information it collects solely for the following legitimate purposes:

• Account management: Ensuring registration, login verification, and a personalised experience.
• Financial transaction processing: Completing deposits and withdrawals, and preventing fraud.
• Age & identity verification: Preventing access by those under 21 and supporting responsible gaming.
• Customer support: Answering questions, resolving issues, and providing account-related assistance.
• Security & protection: Detecting and preventing suspicious activity on accounts.
• Service improvement: Reviewing platform performance and user experience.
• Legal compliance: Meeting legal obligations and responding to requests from relevant authorities.

4.1 Sharing Information with Third Parties

7c333 does not sell or exchange your personal information. However, information may be shared with specific third parties in the following limited circumstances:

• Payment providers: The minimum information required to complete transactions through bKash, Nagad, Rocket, and Upay.
• Technology service providers: Partners engaged for server hosting, cybersecurity, and analytics services — who are bound by strict confidentiality agreements.
• Legal requirements: Providing information in response to a court order or a lawful request from a government authority.
• Fraud prevention: When required by agencies investigating financial crimes.

4.2 When Information Is Not Shared

We never disclose your information to third parties for the following purposes:

• Selling data to advertising or marketing agencies
• Transferring to other casinos or betting platforms
• Use for any commercial purpose without your explicit consent

5.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. 7c333 uses cookies for the following reasons:

• Essential cookies: Maintaining login sessions, managing security tokens, and ensuring core platform functionality.
• Functional cookies: Saving language preferences, layout settings, and personalised experience.
• Analytics cookies: Reviewing which sections of the platform are used most to improve the service.

5.2 Cookie Controls

You can disable or delete cookies at any time from your browser settings. Please note that disabling essential cookies may prevent some important features of our platform from working correctly — such as saving your login session.

7 Your Rights Over Your Data

7c333 believes every user should have full control over their personal information. You have the following rights:

• Right to access: You can find out what personal information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request to close your account and have your data deleted. However, some information must be retained for a set period due to legal obligations.
• Right to restrict processing: A request to limit the processing of your data in specific cases.
• Right to object: You can object to the use of your data for specific purposes.

To exercise these rights, contact us via live chat or email.

8 How Long Data Is Kept

7c333 does not retain your information longer than necessary. The general rule is:

• Account information: For as long as your account is active, and for the period required to meet legal obligations after account closure.
• Financial transaction records: For the period required by financial regulations and fraud prevention requirements.
• Support conversations: For a reasonable period required for case resolution or review.
• Analytics data: Typically anonymised and may be retained for long-term statistical purposes.

If you request account closure, we will take steps to delete your data as soon as possible, beyond any legal obligations.

9 Users Under 21

7c333 strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated data will be deleted.

If you believe a minor is using our site, please notify our support team.

10 What Happens When This Policy Changes

7c333 may review and update this privacy policy from time to time. For significant changes, we will:

• Publish a clear notice on the platform.
• Send details of the changes to your registered email address.
• Note the updated date on this page.

If you continue using our platform after changes are made, you will be considered to have agreed to the updated policy. If you do not agree with the changes, you may close your account at any time.

11 Privacy-Related Requests

If you have questions about this privacy policy, wish to exercise your rights over your data, or want to request data deletion, please contact us. Our team is ready to assist in both Bengali and English.

We aim to respond to your privacy-related requests as quickly as possible.